Privacy Policy

The Purpose of this Privacy Policy is to explain in detail the types of personal data we may collect about various individuals. It also explains how we store and handle the data and keep it safe


Bath Domestic Cleaning will only use personal data in a way an individual would reasonably expect.


It is likely that we will need to update this Privacy Policy from time to time.  Any changes will be updated on our website.  We suggest that you review our website from time to time



What Personal Data do we collect?


From Clients, Potential Clients and Suppliers:

Individual names, phone numbers and email addresses


From Job Applicants

Personal information including nationality, normal CV information, referee responses, proof of ID, Passport/work Visas, Proof of address, P45, NI number, tax code and other tax information.  Bank account details, emergency contacts


How we use your information

For Clients

To deliver our service and maintain customer satisfaction

To send invoices

To handle customer services queries


For Suppliers

To query invoices and make payments


For Job Applicants

To assess suitability for the role

To verify the employee is who they say they are

To verify their right to work in the UK

To pay them for the work done and deduct appropriate tax at source


The legal basis for processing the information

To allow us to invoice clients

To enable us to check an employee’s Right to work in the UK, to validate their references, and enable us to pay employees

To allow us to quote to for jobs


Who do we share Personal Data with?

We sometimes share your personal data with trusted third parties.  For example accountants, Her Majesty’s Revenue and Customs (HMRC), our bank.

We will never share or sell your data with any third party




How long you keep the information for?

Data for all individuals (regardless of category) will be held for 5 years after our last contact with them.


What rights do individuals have over their Personal Data?


Outlined below is an overview of individuals’ rights under GDPR.  Individuals have the right to request:

Access to the personal data we hold about you, free of charge in most cases

The correction of your personal data when incorrect, out of date or incomplete

The deletion of your data where applicable

That we stop processing your personal data

Your right to withdraw consent - Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

To exercise your rights above please contact BATH DOMESTIC CLEANING SERVICES

If we choose not to action your request we will explain to you the reasons for our refusal.

Contacting the Regulator

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding your personal data, you have the right to log a complaint with the Information Commissioners Offices


Further details about how to complain can be found at https://ico.org.uk/concerns

Other pages:

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